Posts Tagged ‘Owners’

HVAC Business Owners Running their Business on Software that Finally Delivers the Promise to “Enter Data Once”

Monroe, NY (PRWEB) September 9, 2009

Companies providing HVAC (heating, ventilation, and air conditioning) services are often small businesses run by a very busy owner. The owner and office staff barely have enough time to do everything they need to do — manage a fleet of technicians, schedule service calls, invoice clients, order, track, and store materials, and run their businesses. They don’t have time to enter the same data twice. They are often forced to do so, however, using popular commercial accounting packages, or the hodge-podge of application programs they have cobbled together to run their businesses. Neither of these “solutions” are designed specifically for HVAC field service companies – and they do not contain many functions that HVAC companies need.

Those using Pioneer StarTech, a run-your-business program for field service management companies, don’t have to enter the same data in more than one place. They can be working on the customer screen, for example, as they’re on the phone with the customer, and as they enter data on that screen, the data automatically flows to all the other areas of the program that it should flow to. The field technicians get the instructions and directions they need, on their mobile phones. The customer relationship management part of the program gets updated with the new service call. The data is used by the program to start preparing an invoice. Inventory is updated.

“We designed Pioneer StarTech jointly with the owners of field service companies,” says Shloma Baum, president of Pioneer Interactive, Inc. “Every decision we made, every line of code, was driven by one overriding goal: To minimize the amount of data you need to enter in order to run your business.”

Pioneer Interactive recently hired an outside consultant to interview customers. They told her that Pioneer Interactive has succeeded in meeting its goal. They said that Pioneer StarTech allowed them to spend much less time entering data, and more time actually doing the work that results in revenue. They are able to efficiently handle all of the day-to-day activities, involving technicians, materials, and accounting, without having to do extra work. They were able to spend more time helping customers and growing their businesses. They were more competitive than companies still struggling with inefficient systems.

Pioneer StarTech can be downloaded for a free trial, and the company offers a 30-day money back guarantee. The Basic Edition sells for 9 per license, and the Pro Edition for 9. Pioneer StarTech is compatible with QuickBooks and provides desktop application security with web accessibility.

For more information, a video tour, and to download the free trial, go to or contact Pioneer Interactive at 866-918-8324.


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